Frequently Asked Questions

Product specs, weights, dimensions etc

Capsule Compatibility

We do sell capsules! You can find out more about our Stroller + Capsule bundles here. We also sell adaptors that allow you to attach a compatible Capsule to your Milly + Coup Milo Stroller. If the Capsule is not listed below, it has not been tested and approved as compatible with our adaptors.

Compatible Car Capsules:

Maxi-Cosi Mico 30
Maxi-Cosi Mico Max 30
Maxi-Cosi Mico Max Plus
Maxi Cosi Citi
Maxi Cosi Titan
Maxi Cosi Mico (manufactured from 2014 onwards)
Maxi Cosi Mico AP (manufactured from 2013 onwards)
Maxi Cosi Mico Plus
Maxi Cosi Mico AP limited edition
Maxi Cosi Pebble Pro
Maxi Cosi Pebble Plus
Cybex Cloud Q
Joie Gemm
Joie i-Gemm
Nuna KLIK
Britax Willow
Britax Willow S

Shop Capsule Adaptors:

What's included?

Stroller + Bassinet
Stroller Only

Additional Accessories

Warranty

All Milly + Coup strollers come with a 3-year defects warranty to cover against faults in materials and workmanship when your stroller is used under normal conditions, according to our user manuals and technical specifications.

For more information on your warranty, or to make a claim click here.

Shipping + Returns

Shipping rates are calculated at checkout based on location.
We do everything possible to subsidize shipping rates to make getting a new stroller delivered to your door as affordable as possible.

100 day Free-Returns

We're so confident you'll love our strollers that we'll ship it out, let you test it in your living room and you can send it back no questions asked if it's not right for you (shipping on us)!

Stockists/Demonstrations/Expos

At Milly + Coup, we do things differently. You won't find us in stores, at demo days or at any baby expo.

Why? Because by keeping things online only, we save big bucks on distributors, retailer margins and hefty marketing costs. All savings that we pass on to you!

And let's face it, why wouldn't you want to buy your stroller from the comfort of your own couch?

Delivery Times

Orders will leave our warehouse within 1-2 business days of your purchase. You will be emailed your tracking information once your order has been picked up by the courier. Please allow up to 12 hours for tracking details to update.

NZ Post or a Courier will deliver your order from our warehouse to your delivery address. Delivery time will vary depending on your location. See below for an estimate.

Auckland & North Island: 1 business day after dispatch

South Island: 2-3 business days after dispatch

Safety Standards

Our products are tested by a top-tier, international testing laboratory and comply with all New Zealand Safety Standards, both mandatory and voluntary.

Each stroller manufactured by Milly + Coup is also checked by our Quality Control team, before being packaged and sent to our distribution center in Melbourne.